Management often to blame for poor service
There has been recent debate over service quality in Singapore ("To stay ahead, get our service right" by Mr Goh Chen Fong; Dec 6). As service staff are the key point of interaction for customers, complaints are naturally directed at them. However, is inconsistent service quality the fault of service staff? The root cause of...
China issues property registration rules to aid anti-graft drive
China issued rules requiring real-estate owners to register their holdings with authorities, a major step in the fight against official corruption that should make it harder for property speculators to evade regulations. PHOTO: REUTERS (Reuters) - China issued rules requiring real-estate owners to register their holdings with...
Top 5 things SGs made fun of in 2014 – Part 2
sg.news.yahoo.com | By Nurul Azliah Aripin | What’s buzzing? – Fri, Dec 19, 2014 2. “Human tetris” at MRT escalator Watch the video - Click here- SMRT train disruptions and service delays are no longer uncommon in Singapore, but a human traffic jam on an escalator? That's a sight to behold. Dubbed the “human tetris”,...
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