Remove obstacles to better customer service
Customer service in Singapore is terrible. It takes 4 days to get a reply from a customer service inquiry. Sometimes, there is no reply at all. This is not caused by insufficient customer service officers, or a high volume of work. It is caused by a bad SOP (standard operating procedure) that can be rectified immediately. What...
Climate change is nothing but a distraction ploy by the PAP Government!
Masagos said at a weekend forum that he was Glad that Singaporeans we’re discussing big-picture issues such as climate change, the economy and importance of pre-school and not just bread and butter issues. But he is an Environment Minister with no credibility to talk about climate change. He recently made the ridiculous statement...
Is Prime Minister Lee engineering his grand exit?
BIG SPENDING has become the new hallmark of the current 4G People’s Action Party (PAP) politicians. From their lavish year-long Bicentennial Celebration to more lavish National Day Rally (NDR) dinners, they are no longer behaving like the Old Guards, who take engagement with the people and spending of public money seriously. True,...
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