PTC: Why service quality not part of fare formula
Crowded MRT stationI refer to the Voices letters regarding the bus and train fare adjustment. Understandably, commuters would like to have a service quality component added to the fare formula. However, the Fare Review Mechanism Committee (FRMC) and the Public Transport Council (PTC) are concerned that this may lock us into...
With MCE, motorists pay more ERP charges
Major crawl on second day of MCE opening With the opening of the Marina Coastal Expressway (MCE) and removal of part of the East Coast Parkway (ECP), many motorists have been forced to make detours or take different routes. But they are slapped with Electronic Road Pricing (ERP) charges when they travel on these alternative...
I await what MediShield Life has to offer
Like managing editor Han Fook Kwang ("Insurers should treat customers better"; last Sunday), I received a letter from my insurer informing me that my policy was up for renewal. It had enhanced my health plan to align it with the revisions to MediShield, and added "a number of new and enhanced benefits to further strengthen protection". My...
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