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Archive for the ‘Reviews’ Category
Election boundary committee should be formed with approval of parliament

Election boundary committee should be formed with approval of parliament

I am disappointed to learn that an MP of the Workers' Party has to ask in parliament whether the election boundary committee has been formed. It is important for this committee to be appointed and approved by parliament. Although the PAP controls the majority in parliament, and are likely to get their nominated candidates approved... 

High handed civil service

High handed civil service

I submitted a suggestion to the minister for law to allow third party funding for legal expenses involved in collected sales. I received a reply, after one reminder, that they will consider the matter. There was no reply for more than six months. I followed up to ask for a reply. I finally received a reply after waiting for... 

Listening to customers

Listening to customers

When I was running an insurance company, I got my staff to adopt the 3 level escalation approach. The staff at the first level answered the questions posed by the customers. If the customer did not accept our answer or practice, the staff escalated the issue to the manager. The manager talked to the customer and tried to find... 



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